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The Autobox Recording QA for Five9 empowers managers to search, automate and listen to voice calls with the ability to create scorecards for training, verification, performance analysis, compliance and quality control.

Features include:

  • Date
  • Client
  • Telephone
  • Agent
  • Campaign
  • Dispositions
  • Call Recording
  • Filters by: Client, Telephone, Agent, Campaign, Dispositions, Date Ranges
  • Report Charts: Calls per Agent, Calls per Campaign, Calls per Disposition
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With Autobox all you need is a
computer, Internet, and a web browser

How it works

Learn more about Five9 Recording QA

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Get the Five9 Recording QA Data Sheet

Learn how to configure your Contact Center from any web browser.