Call center managers are under intense pressure to maximize agent productivity.
That includes making sure agent time is utilized effectively throughout the day.
The Autobox Web Supervisor for Five9 is where supervisors can track and manage agents activities in their organization. If you have access to a Five9 Supervisor account, you can sign in to the Web Supervisor.
With Autobox all you need is a
computer, Internet, and a web browser
Learn how to configure your Contact Center from any web browser.